Privacy Statement and Security
Thanks for shopping at KarlSchumacher.com. We have used every possible tool to safeguard and ensure the security and privacy of your transactions with us. Your credit card information and all other personal data will only be used for the purpose of completing your transactions and will not be shared or compromised in any manner.
All the information you have given us is confidential and has been encrypted and cannot be accessed by anyone other than KarlSchumacher.com. This site is secured with the leading technology of Secure Sockets Layer (SSL) for safe transport of your private information online.
You can be sure your transaction is guarded by SSL when the picture of the unbroken key or closed lock in your browser window appears on the toolbar (both the Netscape Navigator/Communicator and Microsoft Internet Explorer browsers use SSL). Also the URL address at the top of the page should change from "http" to "https" when processing secure transactions.
Privacy Online Guarantee
The personal information you provided us is completely confidential. It will be used exclusively to process your order.
We will not share, rent or sell your confidential personal information for any reason.
Internet Explorer - on you top bar menu, select "Tools" and "Internet Options". Select "Security" and "Custom Level". Scroll down to "Cookies" and click "Enable". Click "OK".
Netscape Navigator/Communicator - on your top bar menu, select "Edit" and "Preferences". Select "Advanced" and click "Accept All Cookies". Click "OK".
Returns and Exchanges
We want to make it as easy as possible to return an item for an exchange or refund. Please indicate the reason for your return or exchange on the back of your packing slip. Please repack your order, enclose the packing slip, insure the package and mail it to:
Attn: Returns and Exchanges
P.O. Box 970
Southampton, PA 18966
If you have a problem with damaged goods or incorrect items, please call or email us and we can send replacements along with a UPS call tag to pick up the other products. Contact us toll free 1-800-523-2427 or by email: info@KarlSchumacher.com